Who should I call if my waste hasn't been picked up?
For trash, recycling, or yard waste, call Republic Services at 856.234.4000. You can also visit the Public Works Department online for guidelines and pick-up days concerning trash and recycling, or call the Public Works Department at 856.424.4422.

How do I sort my recycling?
You don't! RecycleBank is Cherry Hill's 'single stream' solution, and all recyclable products including glass, plastics 0, 1, 2, tin, aluminum, paper, and cardboard should all be deposited into your blue RecycleBank bin. You don't have to rinse the containers, but rinsing cuts down on odor.  You can read the complete trash and recycling guidelines here.

How are my RecycleBank points calculated?
Until RecycleBank perfects its technology, each week's points are based on an average tonnage for participating homes in your neighborhood. In single-family homes, your immediate neighbors who placed RecycleBank bins curbside for the week are assessed an average point value based on your route's recycling tonnage. In condominiums with common area collection, points are averaged for all homeowners in the associated buildings every week.

When and how do I put out leaves and grass clippings?
Only on your recycling day, place in uncovered standard containers (with no dirt) or in open bio-degradable bags (plastic bags are strongly discouraged). Do not put out bagged grass clippings at curbside until the night before your recycling day. Do not mix with regular trash because state law prohibits the dumping of grass in landfills or incinerators.  You can read the complete trash and recycling guidelines here.

When and how do I put out tree limbs and branches?
Only on your recycling day, tie and bundle not to exceed four feet in length or 60 pounds in weight. Do not put out until the night before your recycling day.  You can read the complete trash and recycling guidelines here.

When do I put out sofas, televisions, chairs, etc.?
These items are put out on regular trash day.  You can read the complete trash and recycling guidelines here.

What do I do with bicycles, refrigerators, air conditioners, dishwashers, hot water heaters and pieces of metal?
Simply place them curbside on your recycling day. Refrigerator doors must be removed.  You can read the complete trash and recycling guidelines here.

The recycling truck just took my recycling, but left my yard waste. Why?
Yard waste is picked up by a separate truck.

Why hasn't my street been plowed?
Completing a route from start to finish takes time, and it is simply not possible to plow every street at the same time. In cases in which the duration of the storm is lengthy, it is likely that the route had been plowed and has since been covered with additional snow. Be assured that all streets are plowed as quickly as possible.  You can read the complete snow removal guidelines here.

Why did you plow my car and/or driveway in?
The plows must push the snow to the side in order to clear the street. It is not possible to avoid plowing snow into driveways and/or cars that are parked on the street.